Business Systems Analyst ​/ Scrum Master

Seeking a Business Systems Analyst / Scrum Master to support a development of a critical enterprise application . This role is critical to ensuring high-quality requirements, efficient delivery execution, and alignment between business needs and technical implementation.

• Lead requirement gathering across planning, repairs, sourcing, and supplier management stakeholders.
• Define business rules for alert triggers, severity scoring, categorization, and operational routing.
• Map current state vs. Future state MRO processes to ensure the dashboard supports Digital Transformation objectives.
• Create detailed functional specifications for dashboard behavior, drill downs, workflow steps, and user interactions.
• Validate data sources, operational definitions, and exception thresholds with SMEs.
• Partner with engineering and data science teams to ensure business logic is accurately implemented.
• Support UAT planning, execution, defect triage, and readiness activities.

• Deep knowledge of MRO operations, including repair/overhaul processes, planning, demand management, supplier performance, and inventory optimization.
• Strong Digital Transformation and process reengineering expertise, including identifying automation opportunities and designing improved end to end workflows.
• Ability to define alert thresholds, KPIs, and exception logic that reflect operational priorities.
• Experience translating business needs into detailed user stories, acceptance criteria, and functional requirements.
• Familiarity with analytics and data consumption (Dashboards, KPIs, exception logic), and ability to collaborate with data and ML teams.
• Strong communication skills to bridge business and technical discussions.
• Experience with enterprise workflow platforms (e.g., Webcon or similar) and understanding of routing logic and playbookdriven actions (preferred).
• Serve as Scrum Master, facilitating:
• Sprint planning
• Daily stand-ups
• Sprint reviews and retrospectives
• Drive team execution by removing impediments and maintaining delivery momentum
• Ensure adherence to agile best practices, sprint cadence, and delivery timelines
• Comprehensive business requirements and functional specification documents.
• MRO process maps (current state and optimized future state).
• Detailed alert logic definitions, severity rules, and routing criteria.
• User stories, acceptance criteria, and UX input for dashboard and workflow features.
• Stakeholder alignment materials, including workshops, walkthroughs, and prioritization sessions.
• UAT plan, test cases, and results documentation.
• Operational readiness and training materials for end users.
• Optional:
  Postlaunch support for adoption, process alignment, and enhancement planning.

• Close collaboration with operations, supply chain, data science, and engineering teams.
• Iterative refinement with demos and business validation every 1–2 weeks.
• Ability to drive clarity, resolve ambiguity, and ensure the solution meets operational and DT goals.