Process & Quality Engineer

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East Hartford, CT, US

3 days ago Requisition

Process and Quality Engineer

East Hartford, CT

Join the revolution at BiOrigin Specialty Products (BSP)! We've been mastering the art of crafting sustainable specialty paper and tissue products for years, and now we want you to be part of our dynamic team. At BiOrigin Specialty Products, our mission is to drive innovative solutions in alignment with our strategic partners to revolutionize the paper and tissue industry. To do this we hold fast in our core values which are the fabric of our culture and the pillars of which we build our community;
Trust, Integrity, Teamwork, Problem Solving, Employee Investment, and Safety.

We are seeking to hire a Process & Quality Engineer for our East Hartford, CT paper mill. This role plays a key role in optimizing manufacturing processes, improving product quality, and driving continuous improvement initiatives across the mill. This position is responsible for reducing waste, enhancing operational efficiency, and implementing sustainable process improvements that lower manufacturing costs while maintaining a strong commitment to safety, quality, and customer satisfaction.

What we need from you:

Process Optimization & Continuous Improvement

• Lead continuous improvement and process optimization initiatives to enhance safety, quality, productivity, and cost performance.
• Identify improvement opportunities through collaboration with operations, maintenance, management, customers, and industry best practices.
• Plan, coordinate, and execute process trials, including defining objectives, evaluating costs and savings, assessing risks, documenting results, and recommending implementation strategies.
• Troubleshoot manufacturing and process issues using data analysis, chemical and physical testing, root cause analysis, and statistical methods to identify and implement corrective actions.
• Reduce controllable waste, broke, off-quality production, and unplanned downtime through process improvements, standardization, and operator training.
• Establish, maintain, and optimize process centerline parameters to ensure consistent equipment and product performance.
• Monitor production, quality, raw material usage, and cost metrics to proactively identify trends and implement preventive actions.
• Optimize production recipes and operating parameters to improve efficiency while maintaining product quality and customer specifications.
• Support the identification, justification, and implementation of capital and non-capital improvement projects.

Quality Systems & Product Safety

• Serve as the technical lead for the mill's Quality Management System (QMS) and Product Safety programs.
• Develop, maintain, and continuously improve quality procedures, work instructions, specifications, and supporting documentation.
• Ensure quality testing equipment is calibrated, maintained, and capable of producing accurate and reliable results.
• Train and support operations personnel on quality standards, testing methods, and process control practices.
• Partner with production teams to resolve process variability and maintain compliance with product specifications.
• Lead Good Manufacturing Practices (GMP) and quality audit activities to ensure ongoing customer audit readiness.
• Investigate customer complaints by performing root cause analyses and implementing effective corrective and preventive actions (CAPA).
• Conduct internal quality audits and drive continuous improvement initiatives based on audit findings and performance metrics.

Product Development & Technical Support

• Collaborate with Sales, Operations, and Customer Technical teams to develop new products and improve existing products based on customer and market requirements.
• Develop and maintain product quality specifications and manufacturing recipes to ensure consistent product performance.
• Plan, execute, and evaluate product qualification trials, documenting results and providing technical recommendations for commercialization or process improvements.
• Provide technical support to manufacturing by analyzing product performance, identifying process improvements, and resolving quality-related issues.
• Analyze process capability, quality trends, and customer feedback to drive ongoing product and process improvements.

Cross-Functional Leadership

• Work closely with Operations, Maintenance, Engineering, Supply Chain, and Sales to improve manufacturing performance and customer satisfaction.
• Utilize Lean Manufacturing, Six Sigma, and continuous improvement methodologies to eliminate waste and improve process capability.
• Develop standard operating procedures (SOPs), technical documentation, and training materials to support sustainable process improvements.
• Present technical findings, project updates, and recommendations to plant leadership and cross-functional teams.

Qualifications:

• Bachelor's…