Treatment Coordinator: East Haven, CT

Dental Treatment Coordinator – Dental office currently looking for a Dental Treatment Coordinator in our East Haven, CT office. The Office Manager will focus on presenting treatment plans and other management duties. Candidates must have experience in sales, Dentrix, and previous dental experience.

Pay: $22–$28 per hour based on experience + performance bonus.

Schedule:

Mon‑Fri 9‑5.

• Consultations – Accept hand‑off from the Doctor and acknowledge comments and/or concerns communicated by the Doctor and patient to ensure patient says yes to care; review the Patient Verification Form for existing patients; execute patient consults to ensure patients understand Doctor’s prescribed treatment plan; conduct consults according to company policies; enter and update patient treatment plans at the direction of the treating Doctor using the company operational system.
• Business Operations – working with Doctors to optimize patient schedule and flow; ensure patients are scheduled according to Doctor’s scheduling preferences; partner with the organization’s practice support center to appoint patients with a sense of urgency, ensuring access for walk‑in and emergency patients; update treatment plan information in company system at the direction of the treating Doctor; collect and post patient payments.
• Patient Advocacy – Educate patients regarding insurance benefits and affordable payment options including third‑party lending; partner with the Doctor and patient to facilitate the patient completing the Doctor’s prescribed treatment plan; uncover and address patient’s barriers for completing treatment; alert the Doctor when patient has clinical questions; follow‑up with patients during subsequent visits to schedule open treatment.
• Administrative Support – Assist in maintaining schedule audits; monitor and take action on credit and AR reports; assist with IVF completion and patient checkout.

• Management: 1 year (Required)
• Dental: 1 year (Required)
• Treatment planning: 2 years (Required)
• Dentrix: 1 year (Required)

• Spanish (Required)

• Medical
• Dental
• Vision
• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance
• Aflac
• Performance bonus

Job Type: Full‑time, Contract (as applicable)