Office Coordinator II

Position Summary

This position serves as the undergraduate program assistant, providing critical administrative support for the undergraduate program and departmental operations within the Department of Computer Science and Engineering. The role is an important part of the department’s undergraduate administrative infrastructure and directly supports the accuracy, timeliness, and continuity of academic processes that affect students, faculty, and staff.

Responsibilities include processing and maintaining complex academic and administrative information, coordinating a wide range of clerical and administrative activities, and supporting day-to-day departmental operations. Because the position regularly works with student records, academic information, and other sensitive materials, the incumbent must exercise appropriate confidentiality, discretion, and sound judgment in handling information and communicating with others.

The position relies heavily on the effective use of technology and university systems to maintain records, process information, coordinate activities, communicate with stakeholders, and support undergraduate administrative functions. The successful candidate must be comfortable learning and using multiple systems and technology tools while maintaining a high degree of accuracy.

The role requires the ability to receive and carry out instructions provided both verbally and in writing, ask appropriate questions when clarification is needed, and follow assignments through to completion. The incumbent must also demonstrate initiative by identifying missing or incomplete information, independently seeking information needed to complete routine processes, and recognizing when information or documentation is insufficient and requires additional follow-up before proceeding.

Success in this position requires strong organizational skills, attention to detail, sound judgment, initiative, and the ability to manage multiple priorities while maintaining accurate, efficient, and responsive operations.

Community of Respect and Innovation

At Michigan State University’s College of Engineering, we believe that education and innovation are strongest when built on mutual respect. Guided by MSU’s land-grant mission, we are dedicated to advancing knowledge, expanding access to education, and creating solutions that serve the common good. We are committed to a community where each person is respected, supported, and empowered to thrive—engineering with respect, innovating with purpose, building with trust, and growing through resilience.

Learn more about our Community of Respect and Innovation.

Key Responsibilities

Undergraduate Program Administrative Support

Provides administrative support for undergraduate program processes, including coordinating clerical activities and maintaining program-related records.

• Processes and maintains undergraduate course-related information in university systems (e.g., course scheduling, enrollment support, and grade-related processes)
• Processes, tracks, and maintains documentation related to academic integrity matters and coordinates associated administrative activities
• Maintains and updates academic records and program-related documentation in accordance with departmental procedures
• Compiles and organizes data and materials to support accreditation and program reporting activities
• Assists with recruitment and engagement activities for prospective and current students
• Maintains scholarship and program-related records

Office Operations and Administrative Coordination

Provides administrative support for the department's day-to-day operations.

• Maintains scheduling systems for departmental space and assists with the coordination of room usage
• Maintains departmental records such…