Call Center - Customer Service Representative
Job in
East Lansing, Ingham County, Michigan, 48823, USA
Listed on 2026-06-27
Listing for:
Spherion Staffing
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Call Center - Customer Service Representative
Full‑time, long‑term role.
Responsibilities- Assisting customers with various inquiries in a timely manner and with a high degree of professionalism
- Researching and resolving customer issues
- Inputting customer information into client systems
- Managing transactions and changes to accounts
- Offering solutions that optimize the customer experience and retain their business
- Strong communication and problem‑solving skills
- Ability to thrive in a high‑energy, fast‑paced call center environment
- Proficient in Microsoft Outlook, Word and Excel
- Capable of resolving issues expeditiously and professionally
- Ability to multi‑task and work well under pressure
- Team player with a positive, can‑do attitude
- Experience or specialized knowledge preferred (not required)
- High school diploma (or equivalent) required
- Must be available Monday through Friday, 7:00 a.m. – 7:00 p.m. (no weekends)
Salary: $11.00 – $12.50 per hour.
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