Hybrid Member Services & Solutions Specialist
Job in
East Lansing, Ingham County, Michigan, 48823, USA
Listed on 2026-07-16
Listing for:
Michigan State University Federal Credit Union
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
MSU Federal Credit Union is seeking a Call Center Member Service Specialist to assist members by phone, review financial situations, and suggest suitable products and services to improve financial wellbeing.
The role requires strong communication, problem-solving skills, and a commitment to member satisfaction. Hours include a 40-hour week with a hybrid work setup and periodic evenings and Saturdays based on business needs.
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