Call Center & Exceptions Operations Supervisor
Job in
East Lansing, Ingham County, Michigan, 48823, USA
Listed on 2026-08-15
Listing for:
Conduent
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Conduent seeks a Call Center & Exceptions Supervisor to lead daily operations of our Call Center and Exceptions teams. You will drive performance to meet KPIs, escalate Level 2 issues, and improve processes for efficiency and service excellence.
The role emphasizes coaching, stakeholder collaboration, and adherence to quality standards while growing a high-performing team in a client-focused environment.
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