REVELxp - Seasonal Event Coordinator, Michigan State University

REVELxp Seasonal Event Coordinator

REVELxp is looking for a revenue and operations-minded individual. The Seasonal Event Coordinator reports to and supports the General Manager, Event Manager or the Deputy General Manager in executing company objectives at assigned properties. The ideal candidate will possess excellent interpersonal and communication skills, demonstrate a proven track record of success in event execution and building relationships with key stakeholders across multiple industries, gather and synthesize key information and work effectively with a variety of colleagues.

This is a seasonal full-time, hourly position through December with an opportunity to grow into full-time, salaried employment. The REVELxp Seasonal Event Coordinator oversees and organizes events from conception to completion. The ideal candidate possesses experience in live event management, is super detail-oriented, and is a proactive problem solver. This role requires someone who can understand and conceptualize an event plan from an initial, big picture vision down to every minute detail.

This includes interfacing with clients, internal operations and managing 3rd party vendors. The Seasonal Event Coordinator should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.

Primary duties to include, but not limited to the following:

Operations:

• Execute premium events at local properties, including the creation of site maps, customer logs, signage, and catering set-ups
• Hire, train, manage, and motivate part-time event game day staff including bellhops, gameday hosts, and security personnel
• Aid in facilitating weekly coordination meetings to align staff members and define game day operational priorities and expectations
• Take charge of various operational processes, including quality control and inventory management, to ensure smooth and efficient event execution
• Update and maintain customer logs to be shared with vendor or operations team for improved communication and service delivery
• Cultivate and nurture relationships with game day vendors, serving as the main point of contact for seamless collaboration and service delivery
• Effectively problem solve before, during, and after events
• Maintain, properly store, and secure assets between events

Guest Experience:

• Provide excellent customer service onsite, addressing guest inquiries and concerns promptly and professionally
• Proactively identify opportunities to enhance the overall guest experience during events