Retail Loan Officer

First National Bank of America is looking for an accountable Retail Loan Officer
. In this role, you will have all the benefits of a traditional Loan Officer with the added benefit of receiving leads generated by our in-house Marketing team. As a nation-wide lender, First National provides you with the opportunity to originate loans in all 50 states using our niche, Non-QM Loan products. FNBA prides itself on providing exceptional customer service to educate & guide our clients through our loan process, while building long-term relationships with referral partners.

This role offers unmatched potential for growth, while working in conjunction with our in-house underwriting & operations teams. At FNBA, you will be able to use your existing industry knowledge and build on that with extensive, comprehensive training on our portfolio loan products and proprietary lending guidelines. You will have access to a suite of niche mortgage products tailored toward the fastest growing segment in mortgage lending:
Non-Qualifying Mortgages. We service all of our loans and have a unique perspective on underwriting that allows us to say "yes” when other lenders say “no." If you are motivated, hard-working, and enjoy helping people, we would like to hear from you!

Base salary plus commissions

THIS IS A FULLY ON-SITE LOAN OFFICER POSITION BASED IN EAST LANSING, MICHIGAN

• Convert leads from inbound phone calls, internet leads and emails
• Build and maintain long‑term relationships and referral partners in all 50 states
• Guide your clients through our loan process and gain referrals
• Serve as the liaison between our operations team, your client and their realtor
• Manage your pipeline to ensure on‑time closings
• Maintain monthly quotas
• Stay accountable to your team and supervisor

• Prior experience in mortgage sales or processing, demonstrating a well‑developed understanding of the mortgage process
• Solid customer service and relationship‑building skills
• Strong communication skills via phone and email
• Positive attitude and a passion for helping others

• Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
• Dental – Premiums as low as $0.00
• Vision – Low premium Plan
• Discounted childcare
• Pet Insurance
• Paid Time Off (PTO)
• 401k with employer match
• Adjustable desks that can be raised or lowered to sit or stand

First National Bank of America is an Equal Opportunity Employer.