Health Care Representative

Functions as customer service representative both in person and over the phone at Counseling and Psychiatric Services at the MSU Union and Olin Health Center locations. Typical duties of successful candidate include scheduling appointments, greeting visitors, check in patients, medical insurance verifications, and coordination of patient referrals.

Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office; or an equivalent combination of education and experience.

Completion of a healthcare or medical office assistant certificate or similar coursework; extensive knowledge of computer software including Microsoft products, Outlook email, Titanium, and Athena electronic health records; understanding of HIPAA/patient confidentiality; critical decision-making skills while under stress; excellent interpersonal skills to schedule appointments and interact with psychiatrists, psychologist, counselors, and social workers.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Cover Letter

Resume

STANDARD 8-5

https://uhw.msu.edu/health-and-wellbeing

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