Localization Coordinator

POSITION OVERVIEW

Tech Smith is looking for a Localization Coordinator to lead our localization journey from the ground up. In this role, you’ll serve as the internal subject matter expert, designing best-in-class workflows and managing a scalable vendor network to ensure our products speak the language of our users. We need a process-oriented leader who can balance the technical side of translation management with the interpersonal side of cross-functional advocacy across all departments.

By fostering these internal partnerships and championing global best practices, you will play a pivotal role in shaping our international growth strategy and ensuring a seamless experience for our customers worldwide.

Process Ownership

• Design and implement scalable, cost-efficient localization processes that align with the localization model of maturity and Tech Smith’s business goals
• Partner with teams across the organization to provide expert guidance on localizing products, marketing, and new customer-facing systems
• Train internal teams in localization best practices to reduce churn and ensure localization efficiency

Company-wide Coordination

• Coordinate across teams to manage priorities, due dates, and vendor capacity
• Act as a central hub for all departments to ensure assets are "localization-ready" and deadlines are met
• Keep stakeholders informed regarding project status, potential impediments, and risk mitigation strategies

Vendor Relations

• Oversee day-to-day vendor relationships, acting as the primary point of contact to ensure project alignment and quality standards
• Proactively negotiate contracts and pricing models to ensure competitive rates and budget efficiency

Localization Budget

• Manage all localization invoicing, budgeting, and vendor payments
• Provide teams with quarterly budget summaries and project-specific spend analysis
• Generate cost projections for new projects to ensure informed decision-making across the company

• Ability to work effectively with multiple stakeholders and vendors
• Strong organizational and planning skills to manage multiple projects simultaneously
• Ability to manage all aspects of a project, including planning, work estimates, stakeholder communication, timelines, execution, etc.
• High attention to detail to ensure the accuracy, quality, and always on-time aspect of localized content
• Ability to design once-and-done localization processes that efficiently meet the needs of individual teams and departments
• Able to effectively manage and adhere to localization budgets
• Ability to effectively communicate and collaborate with Engineering, Marketing, Customer Education, Sales, HR, and others as necessary

• Proficient in one or more foreign languages
• Proficient in agile project management
• Experience supporting software development in an agile environment
• Experience with Word Press

Tech Smith Corporation is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

If you have a disability and require reasonable accommodation for any part of the employment process, please call  x212, or email  with a description of your request and contact information.