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Hybrid Service Desk Lead: Access & Support
Job in
East Lansing, Ingham County, Michigan, 48823, USA
Listed on 2026-07-19
Listing for:
MSU - Michigan State University
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Michigan State University (MSU) is seeking a DSS Service Lead to join the RHS Digital Strategies and Services team. This role provides first-level support and coordinates access management for the division, starting on-site and transitioning to hybrid work after onboarding.
You will guide student staff, manage tickets, assist in QA, and ensure security through proper permissions and audits. The position offers MSU’s comprehensive benefits and a collaborative, hybrid work environment in East
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