Senior eLearning Specialist

eLearning Specialist

Designs and delivers innovative, high-impact digital learning solutions that drive business performance and support the evolving needs of today's workforce. Combines instructional design expertise, digital content development, and data-driven decision-making to create engaging, accessible, and inclusive learning experiences.

Hybrid position at Headquarters in East Lansing, MI. Expected to be onsite monthly or quarterly for team meetings or team building activities.

Monday - Friday 8:30am-5:00pm ET.

• Salary:
  Level II: $61,+, Senior Level: $77,+ (dependent on experience)
• 100% company-paid health, dental, vision, life, and long-term disability premiums
• Up to 26 days of PTO within your first year, plus volunteer time off and 11 paid holidays
• 401(k) with company match
• Tuition reimbursement
• Up to 12 weeks of paid parental leave
• Learn more about our benefits

• Design and develop modern, interactive eLearning modules, simulations, and multimedia assets using provided inputs, ensuring alignment with defined learning objectives, business needs, and compliance requirements.
• Utilize authoring tools such as Articulate Rise/Storyline, Camtasia to create engaging digital learning experiences, including converting instructor‑led training into effective online formats.
• Collaborate with SMEs and participate in team reviews, design sprints, and content update cycles to ensure accuracy and relevance.
• Support measurement of learning effectiveness by leveraging assessments, learner feedback, and LMS data to identify trends and improvement opportunities.
• Apply foundational instructional design techniques, including knowledge checks, summaries, and job aids, to reinforce learning and support retention.
• Incorporate required compliance content into learning solutions and ensure all materials meet accessibility standards and adhere to internal branding guidelines.
• Stay current with eLearning and instructional design trends, recommending innovative solutions to strengthen the organization's digital learning strategy.
• Apply working knowledge of AI tools to enhance learning design and development, supporting efficiency and basic personalization.
• Maintain and update existing eLearning content to reflect changes in policies, systems, procedures, and regulatory requirements.
• Test and validate learning modules across devices, browsers, and LMS environments to ensure functionality and user experience.
• Upload, configure, and manage course content within the LMS, troubleshooting and resolving technical issues as needed.
• Contribute to organization‑wide training initiatives by supporting the development of scalable digital learning solutions across business functions.
• Understand the Credit Union's policies and procedures to ensure compliance and accountability for managing operational risks. Adhere to established internal controls and procedures to safeguard assets, prevent fraud, and maintain the integrity of credit union operations.
• Perform other duties as assigned.

• Consult with Instructional Designers, SMEs, and stakeholders to assess learning needs, analyze performance gaps, and translate objectives into effective digital learning solutions.
• Design and develop advanced eLearning experiences, including interactive modules, simulations, and multimedia assets, with increased ownership of structure, flow, and learner engagement strategies.
• Create and edit animations and motion‑based content using authoring tools and advanced platform features to enhance visual storytelling and learner engagement.
• Apply AI‑powered tools to enhance content development, personalization, and learner engagement, while evaluating effectiveness and recommending improvements.
• Ensure all learning solutions comply with accessibility (WCAG) and reflect inclusive design best practices across all digital content.
• Leverage LMS reporting, xAPI data, and learner feedback to evaluate engagement, knowledge acquisition, and early indicators of learning effectiveness.
• Design learning experiences that incorporate reinforcement strategies…