Security Guard

Security Guard

Location: East Lansing, MI

Company: Signal of Michigan

Job Type: Full Time / Part-Time

Shift Times: 9:00 PM – 3:00 AM

Availability: Weekend availability required. Applicants not available on weekends will not be considered.

Pay: $15.00/hour starting wage, with opportunities for raises based on performance.

Benefits: Medical/Dental available upon start of employment.

Immediate Start: Position available for immediate start.

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

A Security Guard at Signal is responsible for maintaining a safe environment for residents, employees, clients, and visitors by patrolling premises, monitoring surveillance systems, enforcing access control, writing reports, and responding to emergencies. The role requires a strong sense of vigilance, adherence to company protocols, and the ability to collaborate with law enforcement and emergency services.

• Conduct and deliver dedicated services in accordance with company values and site‑specific Post Orders.
• Patrol assigned areas on foot or by vehicle to ensure security.
• Monitor surveillance systems, respond to alarms, and investigate disturbances.
• Enforce access control and visitor management protocols.
• Write detailed incident reports using company technology and web/app‑based software.
• Assist in emergency situations and provide first response when needed.
• Cooperate with law enforcement and emergency services as required.
• Arrive on time for shifts, clock in/out, follow instructions, dress code, and appearance standards.
• Interact with internal and external customers, cultivating a customer service relationship.
• Report customer or property related information and concerns to the Advanced Dedicated Guard or Dedicated Branch Supervisor.
• Maintain responsibility for Signal equipment assigned during shift (radios, keys/cards, vehicles, devices).
• De‑escalate issues through professional communication.
• Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor.
• Communicate information via the Dedicated Branch Supervisor Daily Scrum to ensure operational excellence.
• Remain physically able to patrol, walk, stand, and respond quickly for extended periods.

• High school diploma or GED.
• 18 years of age or older.
• Pass background check and drug test.
• Must have reliable transportation.
• Must be able to move equipment weighing up to 20 pounds.
• Prior experience in security, law enforcement, or military is preferred.
• Valid security license or certification, if required by state/country.
• Excellent observational, problem‑solving, organizational, oral, and written communication skills.
• Ability to remain calm and professional under pressure.
• Strong communication and interpersonal skills.
• Commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times.
• Complete training modules within the first month.
• Physical ability to patrol and respond quickly.
• Shift work may include nights, weekends, and holidays.

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose.
• Strategic Planning: Effective engagement, communication, planning, and execution of daily security responsibilities while meeting established deadlines.
• Financial Acumen: Understanding company measurements while driving performance and meeting expectations and benchmarks.
• Team Development: Communicating with clients, team members, and management effectively, receiving and relaying feedback and following up as needed.
• Project Management: Completing understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business.