Client Financial Onboarding Auditor

Client Financial Onboarding Auditor Department: my Franchise Bookkeeper

Reports To:

Network Managers

Location:

East Liverpool, Ohio / [Remote or Hybrid, if applicable]Position Summary The Onboarding Accounting Specialist plays a critical role in successfully transitioning new franchise locations to my Franchise Bookkeeper (MFB).This position is responsible for assessing the financial records of existing businesses joining MFB, identifying accounting and bookkeeping issues that must be corrected, developing a defined scope of work for cleanup projects, and executing the necessary cleanup under the direction of the Network Manager.

Once the cleanup is complete, the Onboarding Accounting Specialist manages the location's bookkeeping production during the onboarding period until the account meets MFB standards and is ready to transition to its permanent production team.

The ideal candidate combines a strong accounting foundation with excellent technical and problem-solving skills. This person should be comfortable opening a set of books they have never seen before, identifying what is wrong, determining what needs to happen next, and methodically getting the books to a clean, accurate, production-ready state.

This is not simply a bookkeeping position. It is an accounting troubleshooting and implementation role that serves as the bridge between onboarding and ongoing production.

Key Responsibilities Financial Assessment & Cleanup Scoping Work directly with Network Managers to evaluate the financial condition of newly onboarded franchise locations.

Review existing Quick Books Online files, financial statements, account reconciliations, transaction history, balance sheet accounts, and other available financial records.

Compare accounting records to available tax returns and other source documentation to establish an accurate financial starting point.

Identify unreconciled accounts, incorrect balances, misclassified transactions, duplicate entries, missing transactions, historical accounting issues, and other discrepancies.

Determine the extent of cleanup required before the location can enter MFB's standard production process.

Prepare a clear cleanup assessment and recommended scope of work for review and approval by the Network Manager.

Estimate the complexity and work required to complete each cleanup project.

Identify issues requiring escalation to the Network Manager Cleanup Execution Execute approved cleanup projects under the direction of the Network Manager.

Reconcile bank, credit card, loan, merchant processing, and applicable balance sheet accounts.

Correct historical transaction coding and account classifications.

Research and resolve discrepancies between Quick Books and supporting financial records.

Correct or establish beginning balances when appropriate.

Review and correct Accounts Receivable, Accounts Payable, loans, fixed assets, owner contributions/distributions, and other balance sheet accounts as applicable.

Align the client's books with MFB and franchisor-approved Chart of Accounts standards.

Document significant adjustments, assumptions, unresolved issues, and work performed.

Ensure cleanup work creates a reliable financial baseline from which MFB can provide ongoing bookkeeping and financial reporting.

Onboarding Production Assume responsibility for bookkeeping production for assigned locations during the onboarding period (when applicable).Complete transaction posting, categorization, account reconciliations, journal entries, and other recurring bookkeeping activities.

Ensure books are complete, reconciled, and accurate before financial reporting.

Maintain responsibility for the location until established production-readiness criteria have been achieved.

Systems & Process Improvement Become a subject matter expert in Quick Books Online and the financial systems and integrations used by MFB clients.

Troubleshoot accounting data and integration issues involving banks, credit cards, merchant processors, franchise operating systems, and other financial platforms.

Identify recurring cleanup issues and recommend process improvements that reduce future onboarding time.

Help develop standardized cleanup checklists, assessment tools, documentation standards, and production-readiness criteria.

Work with MFB's technology and operations teams to identify opportunities for automation and more efficient onboarding workflows.

Share lessons learned from cleanup projects with Network Managers, onboarding, and production teams.

What Success Looks…