Service Adminstrator

Service Administrator

East Longmeadow, MA

Employment Type:

Temp to Hire Industry: Professional Services

Service Administrator

Location:

East Longmeadow, MA (On-Site)

Schedule:

Monday–Friday, 7:30 AM–4:00 PM Pay: $28–$30/hour, depending on experience

We're seeking a detail-oriented Service Administrator to support our busy service department.

Qualifications

• High school diploma required
• 2+ years previous experience in a dealership or service department required
• Strong administrative skillset
• Must be willing to undergo a background check and drug screening

Responsibilities

• Provide excellent customer service by phone, email, and in person
• Process and maintain service work orders from start to finish
• Enter labor, technician time, and service documentation into the system
• Review work orders for accuracy, completeness, parts, warranty information, and billing details
• Coordinate with technicians, parts, accounting, and customers to ensure timely completion of repairs
• Notify customers when work is complete and assist with purchase orders and invoicing
• Follow up on incomplete documentation and support daily service department operations

This is an excellent opportunity for someone who enjoys keeping a fast-paced service department organized while delivering outstanding customer service.