DPW Utility Billing Administrative Asst

DPW Utility Billing Administrative Assistant Department of Public Works

Union: UPSEU Clerical Grade D - Full Time Hourly Range:
Step 4

$29.3592 - Step 15 $ 38.5266 This job posting will be open for not less

than two (2) weeks and, and if needed will remain open until a finalist

has been selected.

General Description:

Responsible for performing the

Functions Related To The Utility Invoicing And Other Associated
functions relating to the established invoicing schedule procedure for

revenue generation. Works with internal and external departments

regarding utility billing matters, and completes other administrative

functions as assigned. Provides internal/external customer assistance by

phone, and in person. Acts as a backup for the Payroll/Accounts Payable

Associate and may be asked to process property damage reports, issue

work orders, departmental permits/licenses, and complete first report of

Injury For a Workers Compensation Incident. Education And Experience
Knowledge of DPW practices and procedures, general accounting, plus

analytical mathematical ability to create utility invoices for six town

districts water/sewer, maintaining established schedule procedure and

associated functions such as account updating, generating billing

information, tracking of billed revenue and operating various computer

software systems. Equivalent to high school plus broad specialized

additional training equaling to two years of college. Over 5 year up to

and including 7 years of progressive learning experience. Complexity of

duties:
Perform the water/sewer invoicing and other diverse related

duties requiring an intensive knowledge of departmental procedures and

practices and the ability to use the knowledge in practice. Duties

require the use of judgment in analysis of facts and circumstances

surrounding individual situations and transactions in the determination

of actions to be taken within limits of standard or accepted practice.

Supervision Received:
Under the direction of The Operations

Administrator. The employee is familiar with the work routine and uses

initiative in carrying out recurring assignments independently with

specific instruction. The director provides additional, specific

instruction for new, difficult or unusual assignments, including

suggested work methods. The employee refers unusual situations to the

director for advice and further instructions. Judgment:
The work

requires examining, analyzing, and evaluation facts and circumstances

surrounding individual problems, situations or transactions, and

determining actions to be taken within the limits of standard or

accepted practices. Guidelines include a large body of practices and

precedents, which may be complex gement is used in

analyzing specific situations to determine appropriate actions. Employee

is expected to weigh efficiency and relative priorities in conjunction

with procedural concerns in decision-making. Requires understanding,

interpreting and applying federal, state and local regulations. SEE THE

EAST LONGMEADOW WEBSITE FOR MORE INFORMATION