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Retail Customer Service Lead — Drive Team

Job in East Lyme, New London County, Connecticut, 06333, USA
Listing for: Stop & Shop
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 64800 - 97200 USD Yearly USD 64800.00 97200.00 YEAR
Job Description & How to Apply Below
Position: Retail Customer Service Lead — Drive Team Growth

Stop & Shop in East Lyme, CT is seeking a Customer Service Manager to oversee Front End, Online Pick-up, and Cash Office operations. You will drive sales targets, ensure safety and sanitation compliance, and lead recruitment, training, and staff development while maintaining a high-performance, diverse team.

The role emphasizes customer service excellence, community engagement, and operational efficiency with a salary range of $64,800-$97,200 and 12.5% bonus eligibility.

Step into the Retail Customer Service Lead — Drive Team Growth role at Stop & Shop in East Lyme, CT, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in East Lyme, CT, United States.

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