Concierge
Job in
East Meadow, Nassau County, New York, 11554, USA
Listed on 2026-08-08
Listing for:
The Grand Healthcare System
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Fulton Commons is looking for a full-time Concierge!
Pay Range: $24.00 - $26.00 per hour
Job Type: Full time
Schedule:
Tuesday - Saturday, flexible with hours
As the Concierge, you will play a pivotal role in ensuring a positive service experience for our residents, families, and visitors. Your main responsibilities will be coordinating guest hospitality services, creating a welcoming atmosphere, and maintaining a strong relationship with staff across all departments. The ideal candidate will excel in customer service, communication, and teamwork, and will be committed to exceeding expectations.
Key Responsibilities Hospitality & Guest Services- Greet visitors and provide tours of the facility, ensuring they feel welcomed and informed.
- Welcome new admissions with a personalized greeting and welcome bag. Ensure rooms are clean and ready for the new resident’s arrival.
- Coordinate service-related activities to achieve customer satisfaction goals and minimize complaints.
- Conduct rounds throughout the facility to engage with residents, families, and visitors, addressing concerns and ensuring satisfaction with care services.
- Follow up with department directors on any concerns raised by residents, families, or visitors, ensuring they are addressed promptly.
- Administer both 'Entry Surveys' and 'Exit Surveys' to residents to gather feedback and improve service quality.
- Ability to thrive in a fast-paced environment.
- Experience in a long-term care or healthcare setting is preferred.
- Strong teamwork skills and the ability to maintain positive relationships with all staff.
- Exceptional customer service, interpersonal, and phone skills.
- Excellent verbal and written communication skills.
- Professional attitude with a willingness to accept new challenges.
- Core
Schedule:
Tuesday to Saturday; flexible hours
- Competitive Salary:
Base salary with rewarding bonus opportunities. - Comprehensive Benefits:
Health insurance, 401(k), paid time off, and more. - Professional Growth:
Opportunities for career advancement and continued development. - Innovative Training Programs:
Ongoing training to enhance your skills and industry knowledge. - Supportive Team:
Work alongside a dedicated team that values collaboration and providing excellent care.
We are an Equal Opportunity Employer – M/F/D/V.
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