Customer Success Manager

Join to apply for the Customer Success Manager role at Talent Mesh

Join to apply for the Customer Success Manager role at Talent Mesh

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This range is provided by Talent Mesh. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$75,000.00/yr - $85,000.00/yr

About the Customer Success Manager Role

Talent Mesh is excited to present an opportunity for a motivated Customer Success Manager on behalf of our esteemed client, a leader in healthcare technology solutions. This on-site opportunity offers the chance to make a real impact in customer service within the medical technology sector.

Key Responsibilities

• Act as the main point of contact for clients after onboarding, driving product adoption and long-term satisfaction by ensuring customers get the most value from CGM's services and solutions.

Relationship Management Across Stakeholders

• Build and maintain strong, trust-based relationships with stakeholders at all levels — from front-line staff to C-suite executives — across multiple healthcare specialties.
• Lead regular client meetings to align on mutual goals, track key metrics such as accounts receivable performance, address payor trends, and support revenue forecasting efforts.
• Coordinate with internal departments (IT, compliance, sales, etc.) to align on service needs and ensure seamless delivery of contracted RCM and consulting services to clients.
• Proactively collaborate with operational teams to resolve client issues swiftly, minimize disruptions, and maintain high levels of client satisfaction through responsive support.

What We Offer

Competitive Salary + 401(k) Matching

• Enjoy a competitive compensation package complemented by a 401(k) plan with employer matching to support your long-term financial security.
• Access full medical, dental, and vision coverage, ensuring your health and wellness are taken care of — for both you and your family.
• Take advantage of Personal Time Off to recharge and maintain a healthy work-life balance in a role that values your well-being.
• Benefit from modern office spaces and flexible working hours that support both productivity and personal comfort.

Career Growth in a Crisis-Proof Industry

• Step into a secure role within the fast-growing digital healthcare space, with internal career mobility and long-term advancement opportunities.

Join us in transforming the healthcare landscape while advancing your career. If you're passionate about customer success and thrive in a fast-paced environment, we want to hear from you!

Join a Leading Innovator in Healthcare Technology

The company is a global leader in digital health technology, operating in over 60 countries and serving more than 1.6 million healthcare professionals. This innovative company delivers award-winning software solutions for electronic health records, revenue cycle management, lab systems, and telehealth. With a mission to modernize and connect healthcare, the company combines global reach with a focus on improving care quality, efficiency, and collaboration.

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Customer Service
• Industries Software Development

Referrals increase your chances of interviewing at Talent Mesh by 2x

Medical insurance

Vision insurance

401(k)

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