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Healthcare IT Service Desk Analyst | First-Line Support
Job in
East Meadow, Nassau County, New York, 11554, USA
Listed on 2026-08-09
Listing for:
Altera Digital Health Inc. in
Full Time
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Altera Digital Health is seeking a Service Desk Analyst to join the Global Managed Services team. You will be the first point of contact, providing timely end-user support via phone, chat, web submissions, and email.
You will triage incidents, process service requests, and apply problem-solving skills to ensure clients receive effective support. Responsibilities include logging calls, delivering first-line technical support, maintaining the knowledge base, and working with clinical staff on
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