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Computer Support Associate
Job in
East Moline, Rock Island County, Illinois, 61244, USA
Listed on 2026-07-24
Listing for:
Artech LLC
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Computer Support Associate
Duration: 12+ Months
Location:
Moline IL
Job Description: To provide onsite deskside Tier 2 support performing the following duties:
Primary Duties for this role:
- Deploying new computers to replace old ones.
- Upgrading to window 11 from 10
- Imaging computers
- Disposing of outdated assets
- Strong Software skills:
Powershell, python, etc.
- Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
- Responsible for effective e-mail communications and ability to create and maintain basic
- documents/records
- Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with preestablished and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
- Maintains equipment, supplies, data supporting processes or operations.
- Knowledge of computing and networking concepts and fundamentals
- Ability to use standard desktop load applications such as Client Office plus intranet and internet functions.
- Knowledge of computer security policies and a general overall knowledge of computer security concepts
- 1 year or more IT experience preferred, but recent college graduates will be considered
- Degree in an Information Technology discipline or equivalent experience. High School or secondary diploma or equivalent
Position Requirements
10+ Years
work experience
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