Computer Support Associate - Infrastructure

Job Title
:
Computer Support Associate I - Infrastructure

Location
:
East Moline, IL

Job Type
: W2 Contract

Expected hours per week
: 40 hours per week

Schedule
:
On-site (Monday – Friday)

Pay Range
: $25.50 per hour

• 1st shift (6am – 3:30pm with flex start am) with minimal overtime
• Business casual dress code

• Deploying new computers to replace old ones.
• Upgrading to window 11 from 10
• Imaging computers
• Disposing of outdated assets
• Strong Software skills:
  Powershell, python, etc.

• Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
• Responsible for effective e-mail communications and ability to create and maintain basic documents/records
• Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
• Maintains equipment, supplies, data supporting processes or operations.

• Knowledge of computing and networking concepts and fundamentals
• Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
• Knowledge of computer security policies and a general overall knowledge of computer security concepts
• 1 year or more IT experience preferred, but recent college graduates will be considered

• Degree in an Information Technology discipline or equivalent experience.
  
  - High School or secondary diploma or equivalent

#INDEOM