Bilingual UX Content Strategist; French & English

OVERVIEW

The UX Content Strategist will create clear, user-focused content for a complex digital product. This role supports web and mobile experiences and works closely with design, product, research, and development teams to ensure content is intuitive, accurate, and consistent. This role is bilingual (French & English).

Contract:

5+ months (extension or conversion to FTE possible)

Hourly rate: $66 (T4) - $76 (Incorporated) /hour

Fully remote - must be located in Ontario, Canada

• Write clear and concise UX content, including microcopy, for web and mobile experiences.
• Translate complex or technical concepts into easy-to-understand language.
• Collaborate with UX and UI designers to ensure content supports usability and accessibility.
• Create support content such as guided flows, self-service instructions, and conversational content.
• Edit and proofread content to ensure clarity, accuracy, and consistency.
• Maintain consistent tone and style across all content.

• 4+ years of experience in content design and UX writing.
• Strong writing, editing, and proofreading skills.
• Experience working on digital products in cross-functional teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience simplifying technical concepts is an asset.
• French language skills are required. Must be able to proof, review, edit content without the use of AI or supported technologies.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.