Manager of Continuity of Care and Performance Improvement

Manager, Continuity of Care & Performance Improvement – Hospice Position Summary

VNA Health Group is seeking an experienced RN leader to oversee after-hours hospice operations, ensuring continuity of care across evenings, nights, weekends, and holidays. This role is responsible for clinical quality, regulatory compliance, staff oversight, performance improvement, and timely response to patient and family needs.

• Largest nonprofit home health and hospice provider in New Jersey
• Serving patients across 16 counties
• Comprehensive benefits package
• Tuition reimbursement
• Professional development opportunities
• Supportive leadership team

• Oversee extended-hours hospice operations and continuity of care
• Supervise and support after-hours clinical staff
• Monitor quality, compliance, response times, and performance metrics
• Conduct clinical documentation audits and identify improvement opportunities
• Lead performance improvement initiatives and support survey readiness
• Serve as the escalation point for complex patient situations
• Assist with staff onboarding, education, and coaching

• Active NJ RN License required
• 5+ years of hospice experience
• 3+ years of leadership experience
• Hospice quality, audit, and compliance experience preferred
• Strong communication and organizational skills
• Valid driver's license required

Join VNA Health Group and help ensure exceptional hospice care and continuity of service for patients and families across New Jersey.

In compliance with New Jersey's Pay Transparency Act, the total compensation range for this position is USD $92,000 to USD $120,000. When determining an offer, VNA Health Group considers factors such as the scope and responsibilities of the role, the candidate's work experience, education/training, relevant skills, internal pay equity, and market and organizational conditions. For more details about our benefits, please visit our Careers page.

VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.