Technical Marketing Engineer; Agent Development

About Glean

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full‑scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock‑in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context‑aware responses for every employee. This foundation powers Glean’s agentic capabilities – AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real‑time.

The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI‑fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, Service Now, Zendesk, Git Hub, and many more – deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

Glean is seeking a Technical Marketing Engineer–Agent Development to build agents for customers’ support and sales teams to deliver real business ROI through concrete workflows. We are looking for someone with hands‑on experience building agents and deep understanding of the workflows, systems and methodologies that are commonly used for support and/or sales teams.

At Glean, we believe AI agents are the next generation of apps—working alongside and on behalf of users to get high‑value work done with full enterprise context. Building these agents requires both an understanding of what’s possible with AI and how businesses operate. This combination of technical and domain expertise is what will help organizations accelerate their path to agent adoption.

We’re looking for someone who has been hands‑on building agents that transform businesses. You’ll play a key role in building ready‑to‑use agents and bring these to our users through a variety of content, demos, events and training.

Reporting line:
This role reports to the Head of Solutions Marketing.

• Build and scale agents that transform how sales and/or support teams operate, driving adoption through enablement and training
• Understand the way of working, processes, common tools and data sources of the support and/or sales department in depth and build agents that can drive concrete business impact
• Cultivate relationships with agent builders, admins, users and sales/support leaders, capturing their feedback and turning them into actionable insights that deepen trust and adoption of Glean Agents
• Represent Glean at conferences and events showcasing real‑world agents, explain how they work, how to build them and the business impact

• 4+ years of experience in sales engineering, solutions architecture, product engineering or related field. You have hands‑on experiences building agents
• You have deep domain knowledge of the sales and/or support department and their required tools/data sources
• You have a deep understanding of the latest AI technologies, including model capabilities, agent building best…