Hotel Front Desk Guest Service Agent
Listed on 2026-09-13
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Residence Inn by Marriott in East Peoria, is currently looking for a Front Desk Guest Service Agent to join our team!
We are looking for outgoing individuals who are able to work variable hours including weekends.
Hotel Address201 Eastlight Court, East Peoria, Illinois 61611
Who We AreFrontier Hospitality Group has been locally owned since 1950. We operate eight hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.
Essential Duties And Responsibilities- Provides high-quality customer service.
- Handles guest reservations.
- Answers and transfers phone calls.
- Handles guest check-ins and outs along with questions, complaints, etc.
- Other duties as required with the department.
- Previous hotel or relevant customer service experience.
- Proficient in Microsoft Excel, Word, and Outlook.
- Ability to work a flexible schedule including weekends.
EOE/AA/Disabled Veteran
Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.
Salary: $15.00 - $16.00 per hour
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