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Desktop Support Technician
Job in
East Peoria, Tazewell County, Illinois, 61611, USA
Listed on 2026-02-07
Listing for:
Yochana
Full Time
position Listed on 2026-02-07
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Direct message the job poster from Yochana
Responsibilities- 3-4 yrs of University education post High school (B.Sc. or Diploma).
- 1-2 yrs diploma in Information Technology. Preferred MCP/MSCE/MSCA or HDI CSS.
- 3-5 years Field Services, customer service, and support experience with problem solving involving hardware, software, and networks.
- Strong hold on Service Now Reporting.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency with Excel and SharePoint.
- Experience in End to End inventory management and logistics.
- Ability to handle client escalations and provide team support.
- People Management.
- Disciplined, systematic problem solving skills required.
- Analysis on performance.
- Root cause analysis and preparing Major Incident Reports.
- Installations, moves, adds, and changes (IMACs).
- Able to work well with little direction and in a team atmosphere.
- Ability to manage multiple projects each with critical deadlines simultaneously.
Mid-Senior level
Employment typeContract
Job functionAdministrative and Consulting
IndustriesIT Services and IT Consulting
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