Sales Associate - Guest Experience Specialist

Retail Guest Experience Sales Specialist

Our Retail Guest Experience Sales Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you’re looking for full-time or part-time opportunities, you’ll find a supportive, fun, and team-oriented environment at Bob’s. As a Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world‑class service in a low‑pressure, gimmick‑free atmosphere—just the way Bob’s intended!

• Assist customers in designing and selecting furniture and decor that meets their needs and budget.

• Provide consultative selling and product knowledge to guide customers toward appropriate solutions.

• Build relationships and provide follow‑up to ensure satisfaction and loyalty.

• Use point‑of‑sale systems and customer relationship management tools to manage transactions and customer data.

• Customer Engagement and Active Listening
• Relationship Building and Client Follow‑Up
• Consultative Selling and Product Knowledge
• Application
• Team Collaboration and Communication
• Adaptability to Retail Schedules and High‑Energy Environments
• Comfort with Digital Tools and Point‑of‑Sale Systems
• Organizational Skills and Time Management
• Problem Solving and Goal Orientation

• Previous retail or commission‑based sales experience
• Bilingual communication skills
• Passion for home design and interior décor
• Experience with customer relationship management tools or systems

• Energetic and self‑motivated with strong interpersonal skills
• Basic computer proficiency
• Must be at least 18 years old to be considered for employment with Bob’s
• Ability to work a flexible retail schedule, including weekends and holidays

• Ability to stand for long periods and move throughout the showroom
• Must be able to lift and move up to 50 lbs as needed

Hourly advance / draw vs. commission pay structure. Pay begins at $16.00 – advance against commission. Potential commissions, incentives, and bonus opportunities may apply.

• Medical, Dental, and Vision coverage
• Employer‑paid and voluntary life insurance options
• 401(k) profit‑sharing plan with generous match
• Paid time off, including vacation, sick days, holidays, and birthday
• Employee assistance program and emergency support programs (Bail Out & Helping Hand)
• Exclusive employee discounts
• Flexible retail schedules including evenings, weekends, and holidays
• Tuition reimbursement and professional development opportunities

We foster a positive, inclusive, and skill‑driven work environment guided by the core values of honesty, integrity, transparency, community, safety, diversity, accountability, and fun. We believe in promoting diverse perspectives and creating an inclusive culture where everyone can thrive.

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.