Manager, Market Sales

Overview

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

• Directly supervises a team of sales professionals to ensure sales goals are met or exceeded. Provides reliable, efficient support for the team.
• Leads all aspects of leading the team including, but not limited to, selection, onboarding, performance management, and engagement.
• Manages, coaches, and provides training to field-based sales professionals, with the goal of developing a high performing sales team.
• Monitors performance of sales team performance on daily, weekly and monthly basis. Provides monthly and quarterly results assessments of sales staff’s productivity.
• Leads and facilitates team meetings and training. Trains, coaches, and educates team members on sales processes, procedures, tools, and practices.
• Leads sales personnel in establishing personal contact and rapport with key local communities serving Medicare-eligible seniors. Leverages connections to increase community events and overall engagement with seniors living around Centers.
• Spend strategic time in the field with Membership Growth Consultants. Opportunity for line of sight to field sales events, value proposition adherence, conversion rate and identify areas for overall improvement.
• Collaborate with Regional Sales Director to develop plans and tactics to ensure new patient acquisition; specific strategies and tactics for AEP, OEP and SEP enrollment periods.
• Aligns and key partner with operations leaders on new patient onboarding and field-based member retention efforts.
• High focus on efficient and effective new patient onboarding including scheduling, new patient paperwork completion and support of new patient orientation sessions l is to align on patient fit and expectations of value-based care to new patient.
• Support proactive member retention initiatives and participate in target member recapture efforts.
• Leverages contact relationship management tools, personally and with the team, to manage lead pipeline process.
• Establishes strong relationships with sales agents and health insurance sales leaders in a defined geographic area.
• Collaborates with sales leadership to establish and control budgets for community and broker events. Reviews expenses and recommends economies. Coordinates proper company resources to ensure efficient and stable results.
• Understand and train MGCs on incentive compensation plans. Assists in the incentive review and validation process of assigned MGCs on monthly basis.
• Performs other duties as assigned and modified at manager’s discretion.

• Knowledge and experience with leading a sales team. Strong coaching and mentoring skills.
• Growth mindset and ability to create strong business relationships with operational leaders
• Extensive experience in sales and relationship sales experience.
• Ability to use Salesforce.
• Strong problem solving, time management, organizational and analytical skills.
• Ability to present data and analysis to a variety of stakeholders. Strong written and verbal skills.
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
• Requirement to build strong relationships, both inside and outside of the company.
• Ability and willingness to travel locally, regionally, up to 25% of the time.
• High level of integrity, dependability, and reliability.
• Ability to manage change and align with our mission.
• Spoken and written fluency in English; bilingual preferred.
• This job requires use and exercise of independent judgment

• BA/BS degree required; MA/MS degree preferred.
• A minimum of 7 years of sales experience required; a minimum of 2 years in a supervisory/managerial role leading a sales team of direct reports required; a minimum of 2 years using contact relationship management tools.
• Direct-to-patient…