Chargeback & Recovery Operations Leader
Job in
East Providence, Providence County, Rhode Island, 02914, USA
Listed on 2026-07-30
Listing for:
Citizens Financial Group
Full Time
position Listed on 2026-07-30
Job specializations:
-
Business
Risk Manager/Analyst, Financial Compliance, Financial Manager
Job Description & How to Apply Below
Citizens Financial Group is seeking a seasoned leader for chargeback and recovery operations, responsible for overseeing all aspects of Mastercard chargeback processing. The ideal candidate should have extensive knowledge of chargeback reason codes and experience with vendor management.
This role requires leadership of onshore and offshore teams, driving automation in recovery processes, and ensuring compliance with network standards. The position includes flexible work arrangements with responsibilities split between office locations in Riverside, RI, Pittsburgh, PA, and Irving, TX.
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