Fraud Customer Support Sr Specialist
Job in
East Providence, Providence County, Rhode Island, 02914, USA
Listed on 2026-07-23
Listing for:
Citizens Bank
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
-
Finance & Banking
Job Description & How to Apply Below
Handle routine customer fraud inquiries in a fast-paced environment with critical thinking;
Break down information provided by customers into manageable components with empathy;
Navigate multiple bank systems to assess outcomes of fraud-related actions;
Document proposed solutions or next steps with written clarity to gain customer consent;
Provide accurate claim processing and records management using established procedures
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