Chargeback & Recovery Operations Leader
Job in
East Providence, Providence County, Rhode Island, 02914, USA
Listed on 2026-06-27
Listing for:
Citizens Bank
Full Time
position Listed on 2026-06-27
Job specializations:
-
Finance & Banking
-
IT/Tech
Job Description & How to Apply Below
Citizens Bank is seeking a seasoned leader for chargeback and recovery operations across card products. The role involves overseeing all Mastercard chargeback processes, managing onshore and offshore teams, and ensuring compliance with network guidelines.
Ideal candidates will have over 5 years of experience in fraud operations, excellent knowledge of chargeback processes, and a proven track record in vendor management. The position allows for hybrid work with four days in-office and one day remote.
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