Quality Control

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.

Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RI

We’re making new and exciting things – and we could really do with your help.

You will be an essential part of the Quality and Engineering Team. Our purpose is to proactively safeguard the quality of MOO's production, ensuring our print and digital products consistently meet high standards. We drive continuous improvement initiatives to optimize processes, significantly reduce waste, and ultimately provide an exceptional customer experience. We are a multidisciplinary team focused on precision, problem-solving, and process excellence.

• Conduct Material Inspection:
  Participate in Incoming Material Inspection according to the established Control Plan to ensure raw materials meet specifications
• Ensure Process Compliance:
  Conduct regular process audits on the production floor to ensure all teams are complying with documented quality standards and procedures
• Manage Non‑Conforming Product:
  Administrate and execute containment and rework actions for poor‑quality and non‑conforming products
• Support Continuous Improvement:
  Actively support and participate in continuous improvement initiatives and clearly elevate potential production risks or process gaps to production leadership
• Provide Quality Support:
  Deliver responsive quality service support for rush requests and specialized orders that require extra quality control checks
• Data Proficiency:
  Proficient using Microsoft Excel for data analysis and charting to define quality trends and using Microsoft Word and PowerPoint for documentation and presentation
• Communication:
  Excellent verbal and written communication skills to effectively relay complex quality issues, audit findings, and coaching points across different teams

• You do not accept the first piece of information, instead, you present an investigating approach to get to the root cause of quality issues, leveraging data and collaboration with others
• You are confident in making decisions based on thorough research and documented facts, and you can identify risks and make appropriate mitigation decisions
• You are skilled at multitasking and working effectively under pressure to meet tight production deadlines and you can suggest improvements on innovation and ways of working
• You are able to clearly explain the 'why' behind quality standards to co‑workers, actively sharing knowledge and providing guidance and constructive feedback to support others' performance

• Previous experience in a dedicated Quality Control role within a manufacturing or production environment

MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy  want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.

That’s why we offer 34 days of combined vacation and holidays, comprehensive medical, dental, and vision coverage, plus life and AD&D insurance. We also offer a 401(k) with company match and no vesting schedule, a dog‑friendly and casual office environment, and free lunches every other week. Because when you feel good, your work does too.

We are working hard to create a representative, inclusive and super‑friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, color, religion or belief, gender, national origin, age, sexual orientation, marital status, disability, veteran status or any other protected class.

As a design and technology company we have a desire and a responsibility…