Returns Associate
Job in
East Providence, Providence County, Rhode Island, 02914, USA
Listed on 2026-07-09
Listing for:
Granite Telecommunications
Full Time
position Listed on 2026-07-09
Job specializations:
-
Quality Assurance - QA/QC
-
Warehouse
Job Description & How to Apply Below
General Summary of Position
The Returns Associate processes incoming returns accurately, verifies RMAs, inspects product condition, and updates system records. This role ensures timely disposition-restock, repair, or scrap-while maintaining inventory integrity and supporting customer credit issuance.
Responsibilities- Receive and log returned goods; verify against RMA and order records.
- Inspect items for condition and completeness, document findings.
- Update ERP/WMS with return status and inventory movements.
- Restock acceptable items and route nonconforming items appropriately.
- Print documentation and labels for return-to-vendor (RTV) when required.
- Perform basic quality checks and escalate discrepancies.
- High school diploma or equivalent required
- 0-2 years of returns processing or warehouse experience
- Ability to lift and move packages up to 50 lbs safely
- Basic computer proficiency; familiarity with ERP/WMS
- Strong attention to detail and documentation accuracy
- Experience with RMA processes and RTV documentation
- Knowledge of basic quality inspection standards
- High school diploma or equivalent required
EOE/M/F/Vets/Disabled
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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