Commercial Lines Account Manager

## Commercial Lines Account Manager Apply remote type:
Hybrid
- Onsite / 2 Days Remote locations:
US - RI
- East Providence time type:
Full time posted on:
Posted 30+ Days Agojob requisition :
JR932
** The Cross Family of Agencies welcomes you. We need your talent and expertise.
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* Position Title:

Commercial Lines Account Manager- small business

Position Summary:

The Commercial Account Manager will , interact with existing & potential clients on a day-to-day basis

Job Responsibilities:

o Regularly connect with appropriate business contacts for potential opportunities and increase sales on existing business by account rounding  o Contribute to brokerage revenue goals by promoting and selling insurance products and services, rounding accounts.  o Provide a high level of customer service to all clients whether on the phone, in person, via email or written correspondence  o Assess client needs and provide advice on appropriate coverage levels and products.  

o Respond to telephone calls and correspondence from existing or potential customers in a timely manner  o Provide all customers with the appropriate products to mitigate risks and maintain a profitable book of business.  o Upsell additional product offerings to existing customers in order to increase sales opportunities and meet customer needs.  o Respond to customer complaints and resolve issues  o Provide after-sales customer service and maintain contact with customers, periodically reviewing their needs and updating their files.  

o Attend continuing industry training programs as well as obtain necessary designations.

Qualifications:

Education – Bachelor’s Degree or equivalent experience in the Commercial Insurance space  Required

Job Skills  o A knowledge of Microsoft Office Suite , AMS experience a plus  o Strong customer service skills and communication skills (both verbal and written).This position sits in Providence with ample parking at a brand new office.
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