Front End Manager

Essential Job Functions:

• Promote and maintain efficient and courteous service to customers at all times to ensure that “No more than two customers waiting in line” policy is always followed.
• Supervise and monitor the total functions of the front end.
• Supervise and monitor all cashiers, courtesy clerks, and fuel associates.
• Supervise and monitor the computer room operator and coordinate lane pick-ups.
• Maintain security of safe and change funds.
• Count safe during scheduled shifts.
• Know and enforce security policies and procedures for store safes. Keep safes locked at all times.
• Accountable for security of all safe combinations, keys, and numbers entrusted to you at all times.
• See that all cash, deposits and pick-ups are properly handled.
• Cash and approve checks and monitor check cashing and tendering procedure making sure they are correctly followed.
• Promote use of Valu Card.
• Monitor and enforce coupon handling procedures.
• Monitor supply usage.
• Promote and maintain good housekeeping on the front end including:
• Clean check stands
• Clean store fronts (inside and out)
• Keep shopping carts clean and litter free
• Keep parking lot free of debris and stray shopping carts
• Keep adequate number of shopping carts on front end at all times.
• Know and enforce company dress code policies including proper use of name tags.
• Ensure that all funds are maintained and secured.
• Follow all policies and procedures regarding any and all rental equipment
• Know, follow, and enforce all state and local laws, as well as company policies and procedures regarding the sale of alcoholic beverages, tobacco products, and any other age restricted products
• Know, follow and enforce all federal and state laws and company procedures regarding WIC and processing of EWIC.
• Maintain and enforce all policies and procedures for Charge Accounts, Debit/Credit/EFS/EBT/Gift Cards/EWIC/Tax Exempt.
• Assist in maintaining the proper inventory levels of all items for sale in customer service area and candy racks.
• Follow and enforce proper procedures for handling two-party checks and authorized payroll check procedures including check fees.
• Follow and enforce all policies and proper procedures on banking and armored car services.
• Follow proper procedures for the sale of Money Transfers, Money Orders, Postage Stamps, Coin Machines, Hunting and Fishing License, Rentals, Promotional Tickets and Lottery/Lotto tickets.
• Ensure that all front end associates take all breaks and lunches as scheduled.
• Verify all funds received from bank in accordance with company policies and procedures or armored car services.
• Answer and facilitate all incoming phone calls.
• Know, follow, and enforce all company policies regarding child labor laws.
• Assist in giving produce tests to authorized cash register operators on weekly basis.
• Assist in keeping checkout lines moving as fast as possible.
• Assist cashiers in unloading the bottom of shopping carts.
• Know, follow, and enforce all anti-money laundering (AML) policies and money service business (MSB) compliance.
• Other duties may be assigned as needed.

• Must be 18 years of age or older
• Ability to meet standard Physical and Mental demands
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

• 401(k) with company match
• Employee Stock Ownership Plan
• Weekly Pay Checks with Direct Deposit
• Company paid Life and Disability Insurance
• Medical Plan with wellness benefits
• Dental Plan
• Paid Holidays
• Paid Vacations
• Associate Offers
• and so much more!

Food City is a privately…