Administrative & Business Assistant

Administrative & Business Assistant

APC is a dynamic, growing international delivery and technology solutions provider. Established in 2001, APC has been simplifying international delivery for over 20 years, helping U.S. businesses build brands abroad, expand their consumer base, increase revenue, and extend their global reach. Our extensive, reliable worldwide delivery network and proprietary technology empower our brands to succeed. We are committed to expanding our footprint and continuously investing in innovative delivery and technology solutions as we aim to be the leading resource for cross-border solutions.

We are seeking a highly organized, proactive Administrative & Operations Assistant to support our Chief Operating Officer (COO) and the broader leadership team. This is a hands-on, fast-paced role that blends traditional administrative and executive support with day-to-day operational coordination across the business. In addition to managing schedules, correspondence, reception, travel, and company events, the right candidate will take ownership of various administrative and operations management duties that keep the office and our cross-border operations running smoothly.

Success in this role requires someone who anticipates needs, follows through without prompting, communicates clearly across departments, and handles confidential information with discretion.

• Manage and maintain the COO's calendar, including scheduling meetings, appointments, and travel arrangements.

• Manage and maintain the COO's notes, action items, and follow-ups.

• Prepare and edit correspondence, communications, presentations, reports, and other documents.

• Prepare weekly and monthly reports for senior leadership as needed.

• Organize and maintain digital files, records, and shared document libraries.

• Support other managers and departments with administrative tasks as needed.

• Provide project management assistance when necessary.

• Demonstrate the ability to handle and maintain confidentiality with company information.

• Perform reception responsibilities, including but not limited to greeting visitors and answering and directing phone calls.

• Assist with general office management tasks, including ordering supplies, managing office equipment, and coordinating with vendors and service providers.

• Process and maintain business unit paperwork.

• Manage travel arrangements and proactively coordinate the pre-planning of trips, including arranging appropriate travel, hotels, transportation, and meeting agendas.

• Organize, book, and coordinate trade shows and sales events for our sales representatives and executives.

• Coordinate and execute annual business meetings and company-wide events.

• Assist with company holiday and employee relations functions.

• Take ownership of various administrative and operations management duties that support daily business and cross-border operations.

• Maintain and distribute recurring operational and administrative reports, and follow up with internal teams to ensure data is accurate and current.

• Coordinate across departments (operations, finance, HR, IT, and sales) to keep shared processes, documentation, and records up to date.

• Develop, document, and maintain standard operating procedures (SOPs) and company memos, and ensure they are stored and accessible to the appropriate teams.

• Track and help manage recurring administrative obligations and deadlines, escalating items to the COO and relevant departments as needed.

• Maintain company reference materials such as the organizational chart, staff directory, and office directory.

• Bachelor's or associate degree in business administration or a related field preferred.
• Proven experience as an administrative assistant, executive assistant, operations coordinator, or in a similar administrative/operations role.
• Advanced skills in Microsoft 365 (including Word, Excel, PowerPoint, Outlook, SharePoint, and Teams).
• Experience with business systems such as Net Suite and Docu Sign is preferred; comfort learning and working across multiple business applications is essential.
• Exceptional verbal and…