Application Developer - V

Application Developer - V Key Responsibilities

• Work in multiple service automation engagements to automate the high priority tasks, services and end to end workflows across Infrastructure, Platforms & Operations
• Design, develop, and maintain end-to-end Service Now Worfklows of varying complexity
• Execute the full software development lifecycle for automation projects, from requirements gathering through deployment, maintenance, support and hand-over
• Create advanced automation scripts using Java script to address complex business requirements and develop custom endpoints
• Collaborate within Agile and Scaled Agile frameworks with cross-functional teams including infrastructure, security, and service teams to deliver integrated solutions
• Implement secure coding practices and ensure all automation solutions comply with enterprise security policies and banking regulations where applicable
• Document solutions, create runbooks, and maintain knowledge base articles
• Stay current with emerging automation technologies and contribute to automation standards, best practices, and governance frameworks
• Other duties assigned as necessary

• 7+ years of extensive experience in end-to-end enterprise software development life cycle experience, automation including maintenance and support
• Bachelor’s degree in computer science, Information Systems, or equivalent background or equivalent experience.
• Service Now proficiency in Flow Designer, Integration Hub, Orchestration, and MID Server configuration.
• Advanced skill with JavaScript and Glide APIs:
  Glide Record, Glide Ajax, Script Includes, Business Rules, Client Scripts.
• Strong grasp of RITM/SCTASK models, Order Guides, variable sets, UI policies, and data-driven approvals.
• Strong knowledge of IT infrastructure and Service Now CMDB Data model.
• Strong knowledge of leveraging REST API integrations such as Ansible/Aria to handle payload and response data within a flow design.
• Strong knowledge of Worfklow design best practices for security and performance.
• Experience working with an Agile/SDLC framework.

• Experience with Ansible Automation Platform is a plus
• Knowledge of secure coding standards and banking environment is a plus