Department Manager

Because you’re the team’s glue. Motivate our way! Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more opportunities for you and more amazing experiences for our customers. As a Department Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States.

Our strong values run through everything we do. We’re caring, dynamic and we succeed together. There’s real accountability and ownership here as you shape your team’s futures and encourage sales because you thrive outside your comfort zone.

Apply to join us as an in‑store Department Manager.

As a Department Manager, you will own a department and focus on maximizing its sales, inventory, and standards. You will manage inventory, move product in accordance with customer demand, review and manage planograms and period layouts, and be commercially savvy—knowing what is trending and ordering merchandise daily to drive sales. You will keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience.

You will use data to gain full knowledge of your department’s performance to drive sales and meet targets and manage stock file accuracy for your department. As the leader of your department, you will hire, train, coach and motivate a team of Sales Associates and Team Leaders, ensuring an exceptional shopping experience for every customer and a positive work environment for every colleague.

We’re committed to your success and will provide you with a robust onboarding period. Here, you’ll be empowered to succeed. As we rapidly expand across the globe, we’ll give you the tools that you need to excel. We’ll also offer you competitive benefits and a work‑life balance – we know your life outside of the store is important.

To be successful in this role, you will have at least 2 years of retail leadership experience in a fast‑paced, high‑volume environment and demonstrate strong commercial acumen. Our Department Managers typically join us with retail experience as either a Store Manager, Assistant Store Manager, or Department Manager.

• You are nimble and adaptable, being able to flex your plans and priorities in a fast‑paced environment.
• You will have strong communication skills and the ability to relate to customers’ needs.
• You are a role model who can lead, motivate, and inspire the team, building confidence and enthusiasm to deliver excellent store standards and customer service.
• You are resilient, with a proven ability to lead a team and confident in giving constructive feedback to others.
• You are commercially aware, with an understanding of the local market, key competitors, and how the use of relevant systems and tools can improve option control and drive sales.
• You possess good planning and organizational skills, prioritizing and working within agreed timescales.
• You have experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility includes availability for emergency call‑outs.
• You can effectively manage difficult situations and have good problem‑solving skills.
• You communicate effectively and efficiently, orally and in writing, with managers, supervisors and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. You also provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English‑speaking colleagues whose job duties require communication with customers.

Excited? Good. Because it’s energising to put your skills to work, in a growing global business committed to helping people express themselves – and feel a sense of belonging. Apply to be part of Primark’s future, today as a Department Manager. Enjoy career growth, our way.

The pay range for this role is: $65,520 – $72,800. This is a good‑faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The…