Sales Manager

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

There are three major differences that set IT’SUGAR apart from other candy retailers. First is the product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic.

• Act As Manager On Duty
  • Oversees the daily operation of the store and ensures that sales objectives are met.
  • Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness, and profitability.
  • Holds self and staff accountable for the achievement of sales goals and metrics.
  • Fosters a productive work environment through consistent coaching, training and engagement of Sales Associates.
  • Demonstrates a positive, enthusiastic and brand proud attitude that is representative of our core values.
  • Follow our customer engagement model SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining and thanking the customer.
  • Promotes safety for both our customers and associates by adhering to company guidelines.
  • Partners with store manager to identify ongoing challenges and present solutions.
• Achieve Sales Goals
  • Follows through on customer requests for specific items and suggests additional products.
  • Use selling skills by explaining benefits, features, prices, quality, value, and other product information.
  • Establish a Collaborative Selling Culture in the Store, ensuring Associates/Supervisors are trained in all IT’SUGAR selling training programs.
• Recruit Great Talent
  • Responsible for proactively networking/recruiting qualified candidates to ensure proper backfill for all positions. Seek internal/external candidates with a proven ability to develop and maintain sincere, authentic relationships.
  • Assist the Store Manager when selecting, training, and coaching Associates/Supervisors and ensure that policies and procedures are adhered to.
• Support Store Operations
  • Maintains store cash handling records, reports, and opening and closing procedures.
  • Capture information on retail customers to enhance sales and maintain the store’s client file.
  • Plan, coordinate, and set up special events and promotions.
  • Maintain communication with associates regarding product recommendations to increase sales/inventory.
  • Understands all Loss Prevention (LP) policies and procedures and communicates LP issues with the Store Manager.
  • Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.
• Embody Our Core Values
  • Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
  • Display enthusiasm and cheerfulness while working collaboratively in a team environment.

• Education:
  
  High School diploma or equivalent.
• Years of
  
  Experience:
  
  3-5 years of retail experience.
• Prior sales and management experience in a retail environment required.
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able to use a POS/cash register.
• Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs with assistance.

• Flexible scheduling
• Career growth Opportunities
• Training and Development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, events, etc.)
• 401k with company match beginning the 1st of the month following 60 days of employment.
• Employee Assistance Program
• Medical, Dental, Vision Insurance
• Paid Time Off
• Health Savings and Flexible Spending Account
• Legal Services

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