Sales Lead, Retail, Retail Sales

About the Role

The Sales Lead will be the ultimate Pandora fan. As a Sales Lead, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences. This role provides support to both managers and sales associates, driving in‑store success.

• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace the store culture and serve as an extraordinary brand ambassador.
• Create unforgettable shopping moments that exceed expectations by showcasing excellent product knowledge and building brand loyalty.
• Surpass commercial targets and key performance indicators, setting new records and achieving remarkable success.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Coach and inspire the sales team, fostering accountability for individual and store performance; provide real‑time feedback and guidance to empower the team in achieving their KPI goals.

• At least 2 years of experience in a high‑performance selling environment.
• Results‑oriented selling skills with proven ability to exceed goals.
• Excellent written and verbal communication.
• Strong business acumen and analytical thinking.
• Master of time management and delegation.
• Knowledge of Microsoft Office 365 and retail POS systems.
• Minimum age 18 with proof of identification and eligibility to work.
• Flexible work schedule that includes nights, weekends, and holidays; ability to stand extended periods, lift 50+ pounds, and arrive on time.

• Hourly wage: $19.65 to $24.55, commensurate with experience.
• Base + bonus compensation package.
• 401(k) plan.
• Medical, Dental, Vision, Short/Long Term Disability, Basic Life & AD&D.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, Linked In Learning, tuition reimbursement.
• Paid time off: vacation, personal, sick, birthday, celebration days, and paid holidays.

Pandora @ American Dream – New Jersey.