Supervisor, Retail, Retail & Store Manager

Retail Supervisor

IT’SUGAR is seeking a fun and dynamic Retail Supervisor to join our team.

• Oversees the daily operation of the store and ensures that sales objectives are met.
• Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness, and profitability.
• Fosters a productive work environment through consistent coaching and training of Sales Associates.
• Demonstrates a positive, enthusiastic, and brand proud attitude.
• Promotes safety for both customers and associates by adhering to company guidelines.
• Partners with store manager to identify ongoing challenges and present solutions.
• Follows our customer engagement model SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining and thanking the customer.
• Assist customers with requests and inquiries.
• Ensure sales floor is clean and organized while maintaining store visual standards.
• Operate POS/ register to properly cash out all customers.
• Follows through on customer requests for specific items and suggests additional products.
• Uses selling skills by explaining benefits, features, prices, quality, value, and other product information.
• Maintains store cash handling records, reports, and opening and closing procedures.
• Ensures visual standards are appropriate and support the brand image.
• Merchandises displays to visual guidelines.
• Plans, coordinates, and sets up special events and promotions.
• Maintains communication with associates regarding product recommendations to increase sales/inventory.
• Understands all Loss Prevention (LP) policies and procedures and communicates LP issues with the Store Manager.
• Operational responsibilities include, but are not limited to, sales floor/backroom/restroom maintenance, cleaning, mopping, etc.
• Represents IT’S core values:
  Positive, Playful, Present, and a Difference Maker.
• Displays enthusiasm and cheerfulness while working collaboratively in a team environment.

• Must be 18 years of age or older.
• Education:
  
  High School diploma or equivalent preferred.
• Years of
  
  Experience:
  
  2 years of retail experience and at least 1 year of supervisory experience preferred.
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Able and willing to work 32-40 hours a week.
• Must be able to use a POS/cash register.
• Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25 lbs.; lift/move up to 50 lbs. with assistance.
• Must be able to work alone or with minimum amount of supervision.

• Flexible scheduling
• Career growth opportunities
• Continuous Training and Development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, events, etc.)
• 401k with company match beginning the 1st of the month following 60 days of employment.
• Employee Assistance Program
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Health Savings and Flexible Spending Account
• Legal Services