Security - Officer

The Role

The Security Officer serves as a safeguard to team members and guests at the Draft Kings at Casino Queen. The officer is to be responsive to the needs of the guests and team members in a timely, friendly and efficient manner.

• Always remain alert for burglaries, prowlers, vandalism, trespassers, removal of casino property without proper authorization, and any additional suspicious activity.
• Assist in transporting money and chips.
• Observe, report and take action as directed by the supervisor or above with respect to all suspicious, unusual situations.
• Respond to and assist in all emergencies, including but not limited to fires, medical emergencies, and criminal activity.
• Answer all calls promptly and professionally.
• Respond to all disturbances in order to deescalate the incident.
• Must make sound judgment when interacting with Team members and guests.
• Interact with guests in a friendly and courteous manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Investigate and prepare written reports on incidents/medicals that occur during the shift in a timely manner.
• Document all incidents and property damage as directed.
• Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere.
• Assist other Security Officers as needed.
• Maintain a high level of personal integrity.
• Other duties as assigned