Teller Retail Banker

Retail Banker – Branch Banking

Woodforest National Bank is a nationally recognized award‑winning bank that values relationships and community service. As a Retail Banker you will receive training to engage and enhance the customer experience by offering products and services that best meet their needs.

• Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employ problem‑solving skills to address customer inquiries and concerns in a manner consistent with the Woodforest Experience training.

• Minimum qualifications:
  
  3 years of relevant and transferable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in‑store banking experience is preferred, but not required.
• Must be positive and engaging.
• High school diploma or equivalent required.
• Full‑time employment.
• No supervisory responsibility.
• Little to no overnight travel expected; may cover nearby branch locations up to 45 miles.
• Working conditions include standing most of the time, walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

• Competitive base pay with regular compensation reviews.
• 401(k) company match:
  Woodforest adds 50¢ for each $1 you save (up to 6% of eligible pay). The match is made in Woodforest stock held in your ESOP account.
• Employee Stock Ownership Plan (ESOP) – earn real ownership and a share in the growth of Woodforest.
• Paid time off for branch banking employees; corporate employees receive paid vacation and sick time.
• 12 comprehensive medical plans available at an affordable cost.
• Short‑term and long‑term disability, life, and AD&D insurance fully paid by Woodforest.
• Well‑being program (Employee Assistance Program).
• Resource Champions available to connect you to comprehensive services including banking, wealth planning, ESOP, health & wellness programs, community involvement, and financial literacy education.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest National Bank is an Equal Opportunity Employer, including Disability and Veterans. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state, or local laws.