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Luxury Front Office Leader: Guest Experience & Revenue

Job in Eastbourne, East Sussex, BN21, England, UK
Listing for: Elite Hotels (Rotherwick) Ltd.
Full Time position
Listed on 2026-09-03
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hospitality & Tourism, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 40000 - 70000 GBP Yearly GBP 40000.00 70000.00 YEAR
Job Description & How to Apply Below

Elite Hotels (Rotherwick) Ltd. is seeking an experienced Front Office Manager to lead the Reception, Concierge and Night teams at The Grand Hotel, delivering five-star service while driving operational excellence.

You will oversee all Front Office operations, inspire teams, and collaborate with departments to maximise guest satisfaction and commercial performance. Hours are 40 per week with some weekends and bank holidays, including duty management shifts.

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