Concierge/Security Per diem 2nd + 3rd shift
Listed on 2025-12-31
-
Customer Service/HelpDesk
HelpDesk/Support, Bilingual
Concierge / Security Per diem 2nd + 3rd shift
Job Category: Administrative Services
Requisition Number: CONCI
004438
- Posted:
September 19, 2025 - Part-Time
- On-site
Easthampton, MA 01027, USA
DescriptionOur receptionist / concierge is a key part of the resident services team, as well as serving an essential role in security and emergency response. The concierge is often the first point of contact for residents, their families, and guests visiting our community. We are seeking a new team member with strong organizational skills, a professional and courteous demeanor, and ability to remain calm and reliable under pressure.
The primary job duties of the concierge are:
- Greet and direct residents and visitors
- Answer and direct incoming calls
- Monitor the main entrance and register guests
- Internal security sweeps of the building on a regular basis
- Responsible for implementation of evacuation procedures
- Supports administrative functions such as: room reservations, mailing brochures, maintain security, paging and telecommunications systems, drafting letters and reports as requested
- Assists residents and staff with clerical needs as requested
Lathrop Community’s concierge desk is staffed 24 hours a day, on day, evening, and overnight shifts. As a per diem concierge associate the ability to work third shift is required, and holidays and weekends may be part of your scheduled shifts. This is a non-exempt hourly position, offering $18/hour, participation in a 403B retirement plan, and Massachusetts sick time.
QualificationsPreferred:
Detail Oriented – capable of carrying out a given task with all details necessary to get the task done well.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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