Eye Care Technician

Company Description

Valley Medical Group, P.C. is a provider-owned, multi-specialty medical group that serves more than 55,000 patients across four locations in the Pioneer Valley. The organization offers coordinated, patient-centered care across a range of specialties, emphasizing quality, access, and continuity of care. Team members work in a collaborative environment that supports professional growth and development. As a community-focused practice, Valley Medical Group is committed to improving the health and well-being of individuals and families throughout the region.

Exclusions apply for internal applicants, or employees who have left VMG within the previous 90 days.

Easthampton, MA

32 hours, Monday - Friday generally between 8:00 am – 5:00 pm. Hours may vary depending on department needs. Exact schedule to be discussed at time of interview.

$18.62 To $26.52 Hourly

Reporting directly to the Health Center Manager and Nurse Team Leader, the Ophthalmic Assistant is responsible for supporting the Eye Care provider to support all of the patient’s eye care needs being addressed at every visit.

• Prepares patients for office visit by taking medical history, visual acuity, checking eye movements, color vision, peripheral vision, stereo vision, checking pupillary reaction, completing medication reconciliation, and reviewing allergies
• Performs Visual Field, Optical Coherence Tomography, Pachymetry, contact lens insertion and removal training
• Oversees and monitors ophthalmic equipment, requests repairs, and restocks supplies
• Opens and closes rooms at the beginning and end of the day
• Sanitizes equipment

• Experience in eye care in a clinical, retail, or office setting
• Minimum of two years experience in a customer service related position
• Strong organizational skills
• Strong verbal and written communication skills

• Experience with electronic medical record systems, Athena experience preferred
• Proficient use of personal computers in a Windows based environment including Microsoft Excel and Word
• Ability to work under pressure in a fast-paced environment.

• 401(k) Plan with Company Match
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Generous Paid Time Off, Beginning at 17 Days per Year for New Fulltime Employees
• 7 Paid Holidays
• Additional Time Off for Public Service
• Company-Paid Long-Term Disability Insurance
• Company-Paid Life Insurance
• Voluntary Life, Accident and Critical Illness Insurance Options
• Company Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program
• Free On-Site Parking

Valley Medical Group (VMG) seeks to recruit, develop, and retain the most qualified workforce from a diverse candidate pool. We strive for every VMG staff person and provider to feel valued and be treated fairly, respectfully, and with dignity. We expect our employees to conduct themselves in a professional manner that promotes equal opportunity and prohibits unlawful discriminatory practices, including bias and harassment.

Fostering inclusion and belonging among our employees is critical to our success in providing high-quality patient care rooted in evidence-based practices and health equity. We have several initiatives that prioritize the employee experience, from an annual assessment of employee engagement to staff recognition events, various feedback mechanisms, and committees that promote an inclusive workplace.