Experienced Automotive Service Advisor​/Assistant Service Manager - Easton Kia

Income Ranges from $50,000 to $85,000+ - Position is Salary Plus Commission/Bonus base.

Address: 7741 Ocean Gateway Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions.

Hertrich Kia of Easton is excited to announce our Brand-New, 14,000 square foot State-of-the-Art Kia Dealership!

We are thrilled to offer you the opportunity to drive your automotive service career to the top at their new, customer-focused dealership! This exciting upgrade includes a spacious showroom, expanded inventory, and a 10-bay Service Shop - all designed to elevate the customer experience.

A spacious showroom + huge overstocked inventory = more customers, more car sales, and more work for your shop!

• Family-owned and operated for over 60 years
• 24 dealerships | 18 automotive brands and 15 Collision Centers across 4 states
• Industry leader with proven stability and growth
• Strong community involvement supporting 90+ local organizations
• Entrepreneurial culture focused on performance and excellence
• Clear pathways into growth, success and career advancement

• Competitive salary with performance opportunity
• Medical, Dental, Vision & Life Insurance
• Short- and Long-Term Disability coverage
• Paid vacation, holidays, and personal/sick days
• 401(k) with employer match
• Employee vehicle purchase discounts

• Deliver a professional, high-quality service experience from check-in to completion
• Greet service customers and manage inbound service calls
• Schedule appointments and communicate service timelines
• Present repair and maintenance estimates clearly and confidently
• Coordinate repair orders with Technicians and monitor workflow
• Recommend additional services when appropriate
• Perform additional responsibilities as needed

• 2-3 years
  ' experience as an Automotive Service Advisor / Service Writer OR 1+ year as an Assistant Service Manager
• Proven customer service and sales/up-selling skills
• Strong communication, organization, and follow-through
• Comfortable with computers and dealership service systems
• High School Diploma or GED required
• Valid driver's license with a clean or near-clean driving record
• Flexible availability, including evenings and Saturdays

Hertrich Family of Automobile Dealerships is an Equal Opportunity Employer and a drug-free workplace.