EDI Systems Analyst

EDI Systems Analyst

Provides support for Global EDI implementations and ensures that an electronic data interchange and interface systems operate properly, adequately and meet user needs. This includes translating business requirements to technical specifications, creating test cases, performing data performance testing, and supporting the day‑to‑day operations of EDI, including identifying any technical problems with sending/receiving transactions. Also provides Global production support investigation and resolution.

Leads projects that support a functional area and assists on other projects as defined by the IS Manager. Possesses an in‑depth knowledge of EDI, EDI systems and communications protocols [AS2, VAN, (S)
FTP, HTTP(S)], and a sound understanding of business practices. Develops and executes detailed project plans.

• Responsible for the daily Global EDI operations, which include production support, administration, Control, scheduling, and balancing of EDI documents.
• Identify and implement process improvements within the EDI structure, including system interfaces, policy, and procedure changes.
• Perform detailed analysis of project requirements and assist in the development of functional specifications.
• Work with the VAN, AS2, (S)
  FTP, HTTP(S) partners to implement the necessary enhancements and monitor document transmissions.
• Ability to apply and update AS2 and SSL certificates.
• Perform detailed design and mapping specification creation for translation between SAP, External Applications and EDI formats.
• Lead customer‑based projects digitizing current processes and fully utilizing EDI capabilities, such as autoload implementation which supports automatic order generation resulting in reduction of manual EDI orders.
• Serve as a primary liaison with key users in specific functional areas of the business.
• Work closely with SAP business analysts to resolve daily issues and design/create new business processes.
• Provide project and technical guidance to other members of IS or consultants assigned to work on a specific project or functional area.
• Complete projects and tasks as assigned by the IS Manager.
• Develop systems documentation and training programs in accordance with current IS standards for new applications and update older system documentation as system updates are performed.
• Provide training to new and existing system users.
• Build, test and maintain all system interfaces including SAP, BI, and Ecommerce Systems.
• Identify, develop, and maintain the procedures that aid in system recovery in case of disaster.
• Work with IS Operations to ensure that systems are transferred to a production status once the new system has been implemented or an older system has been upgraded.

In accordance with the NIST CSF and Hallmark Standards, ensure adherence to policies and processes to remain in compliance for maintenance, security continuous monitoring and recovery areas including Asset Management, Change Management, Incident Management, Problem Management, Vulnerability & Patch Management, Data Security, Disaster Recovery and Business Continuity.

• Bachelor's degree in computer science or computer programming preferred.
• Minimum of 7‑10 years of experience in EDI Systems & Interfaces.
• Must have experience in Seeburger implementation, configuration, setup, and BIC Mapping Designer prem/cloud.
• SAP experience required to support and set up EDI partners and tables.
• Knowledge of S/4 Hana and EDI interfaces highly desirable.
• Good problem‑solving skills with a focus on resolution of the issue.
• Good verbal and written communications skills.
• Sound understanding of standard business practices.
• Demonstrated ability to work in a team & matrix environment.
• Knowledge of process and data modeling and data architectural development methodology.
• Ability to deal effectively with deadlines and time pressures.
• Ability to build and maintain strong working relationships with vendors and internal business partners.
• Ability to interact/communicate with individuals at all levels of the organization.

The physical demands described here are representative of those that must…